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PRIVACY POLICY

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India Gate Lisboa or India Gate Santos(“we”, “us”, “our”) respects your privacy and is committed to protecting your personal data. This policy explains how we collect, process, and safeguard your information when you use our website www.indiagatelisboa.pt, book a table, place an order, or request catering. We comply with the General Data Protection Regulation (GDPR).

  1. Data We Collect

We may collect the following types of personal data:

  • Identity and Contact Data: Name, phone, email.

  • Reservation and Order Data: Booking details, catering requests, pickup orders, delivery arrangements.

  • Transaction Data: Payments (via third parties such as Uber Eats, Bolt).

  • Technical Data: IP address, browser type, device info, usage data via cookies.

  • We do not intentionally collect information from children under 13 years of age. If such data is found, we will delete it promptly.

   2. Why We Use Your Data

We use your data to:

  • Manage reservations, pickup orders, and catering services.

  • Process food orders through partners such as Uber Eats and Bolt.

  • Provide location information and respond to inquiries.Send marketing communications (only with your consent).

  • Improve website functionality and security.

  • Fulfil legal obligations.

   3. Sharing Your Data

We may share your information with:

  • Service Partners: Uber Eats, Bolt, reservation systems, payment processors.

  • Technology Providers: Website hosting, analytics, and communication platforms.

  • Authorities: When required by law or for fraud prevention.

  • We do not sell or rent your personal data.

   4. Data Retention

We retain personal data only as long as needed for the purpose collected. For example:​

  • Reservations: up to 2 years.

  • Catering requests: up to 2 years.

  • Marketing: until you withdraw consent.

  • Legal compliance: as required by law.

   5. Your Rights

As a data subject, you have the right to:

  • Access and request a copy of your personal data.

  • Correct inaccurate or incomplete data.

  • Request deletion of your data (“right to be forgotten”).

  • Withdraw consent for marketing or cookies at any time.

  • Object to processing or request restrictions.

  • Request data portability in machine-readable form.

  • File a complaint with the Comissão Nacional de Proteção de Dados (CNPD).

  • To exercise your rights, please use the contact details below.

   6. Cookies

  • Our site uses cookies to improve navigation, enable reservations, and track usage analytics. You can manage cookie preferences through your browser or by our site’s cookie banner. Some cookies are essential to site functionality.

   7. International Transfers

  • If data is transferred outside the EU/EEA (for example, through third-party platforms), we ensure appropriate safeguards such as standard contractual clauses.

   8. Security Measures

  • We apply technical, organizational, and physical safeguards to protect your personal data from unauthorized access, loss, or misuse. While we take reasonable measures, no system is completely secure.

   9. Updates to This Policy

  • We may update this Privacy Policy from time to time. The latest version will always be available at www.indiagatelisboa.pt.

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